Terms & Conditions - Pokies18 | Legal Terms & User Agreement

Terms & Conditions

Please read these terms and conditions carefully before using Pokies18's services. By accessing our platform, you agree to be bound by these terms.

Table of Contents

1. Acceptance of Terms

By accessing, registering, or using Pokies18's website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and our Privacy Policy.

If you do not agree to these terms, you must not use our services and should immediately discontinue access to our platform.

These terms constitute a legally binding agreement between you and Pokies18. We reserve the right to update these terms at any time, and continued use of our services constitutes acceptance of any modifications.

2. Eligibility & Account Registration

2.1 Age Requirements

You must be at least 18 years old to register and use our services. We reserve the right to request proof of age at any time.

2.2 Legal Jurisdiction

You must be legally permitted to participate in gaming activities in your jurisdiction. It is your responsibility to ensure compliance with local laws.

2.3 Account Registration

2.4 Restricted Territories

Residents of certain jurisdictions may be restricted from using our services. We reserve the right to deny service based on geographic location.

3. Account Security & Verification

3.1 Account Protection

You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

3.2 Identity Verification (KYC)

3.3 Account Access

Single Device Policy: Only one device may be logged into your account at any given time for security purposes.

4. Gaming Rules & Fair Play

4.1 Game Integrity

All games use certified Random Number Generators (RNGs) to ensure fair and random outcomes. Game results cannot be influenced or predicted.

4.2 Game Rules

4.3 Fair Play Policy

We maintain a zero-tolerance policy for cheating, collusion, or any form of unfair play. Violations will result in immediate account closure and forfeiture of funds.

5. Deposits & Withdrawals

5.1 Deposit Methods

5.2 Withdrawal Processing

5.3 Anti-Money Laundering

All deposits must be wagered at least once before withdrawal. Suspicious transaction patterns may trigger additional verification requirements.

6. Bonuses & Promotions

6.1 Bonus Terms

6.2 Rollover Calculation

Rollover = (Deposit + Bonus) × Rollover Multiplier

Example: $100 deposit + $100 bonus with 5x rollover = $1,000 total wagering requirement

6.3 Turnover Requirements

Turnover refers to the total amount you must wager before withdrawal eligibility, based on final wallet balance rather than total bets placed.

7. Responsible Gaming

7.1 Our Commitment

Pokies18 is committed to promoting responsible gaming and providing tools to help players maintain control over their gaming activities.

7.2 Self-Exclusion Tools

7.3 Problem Gaming Resources

If you believe you have a gambling problem, please contact our support team or visit recognized problem gambling organizations for assistance.

8. Prohibited Activities

The following activities are strictly prohibited and may result in account closure and forfeiture of funds:

9. Privacy & Data Protection

9.1 Data Collection

We collect personal information necessary for account operation, security, and regulatory compliance. Please refer to our Privacy Policy for detailed information.

9.2 Data Security

9.3 Information Sharing

We do not share personal information with third parties except as required by law or for payment processing and verification purposes.

10. Intellectual Property

All content on Pokies18, including logos, graphics, software, and text, is our property or licensed to us and is protected by intellectual property laws.

10.1 License to Use

We grant you a limited, non-exclusive license to access and use our services for personal gaming purposes only.

10.2 Restrictions

11. Limitation of Liability

11.1 Service Availability

While we strive for 99.9% uptime, we cannot guarantee uninterrupted service and are not liable for temporary outages or technical issues.

11.2 Limitation of Damages

Our maximum liability is limited to the amount in your account balance. We are not liable for indirect, consequential, or punitive damages.

11.3 Third-Party Services

We are not responsible for failures or issues with third-party payment processors or service providers.

12. Account Termination

12.1 Involuntary Closure

We reserve the right to close accounts for violations of these terms, suspicious activity, or regulatory requirements.

12.2 Effect of Termination

13. Dispute Resolution

13.1 Customer Support

We encourage resolving disputes through our 24/7 customer support team before pursuing formal legal action.

13.2 Alternative Dispute Resolution

For unresolved disputes, we support mediation and arbitration as alternative resolution methods.

14. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be posted on our website with an updated effective date.

Notification: Significant changes will be communicated via email or website notification. Continued use constitutes acceptance of modified terms.

Questions About These Terms?

If you have any questions or concerns about our Terms & Conditions, please don't hesitate to contact our support team.

Contact Support